Last updated: June 2026
Introduction
Filament Business Studio (“Filament”, “we”, “us” or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website.
Who We Are
Filament Business Studio is a UK-based consultancy providing support in areas including business strategy, branding, websites, customer journey design and training.
If you have any questions regarding this Privacy Policy, please contact us via the details provided on our Contact page.
Information We Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Company name
- Information submitted through contact forms
- Technical website usage data collected through Google Analytics
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide requested information or services
- Improve our website and user experience
- Monitor website performance and usage trends
- Comply with legal obligations
We will never sell your personal information to third parties.
Google Analytics
We use Google Analytics to understand how visitors interact with our website.
Analytics data is collected anonymously where possible and helps us improve website performance and content.
Analytics cookies will only be used where appropriate consent has been provided.
Website Hosting
This website is hosted by IONOS.
As part of providing hosting services, technical information may be processed through their systems.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.
Your Rights
Under UK data protection legislation, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Restrict or object to certain processing activities
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Cookies
This website uses cookies to improve functionality and understand website performance.
Further information can be found in our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact
If you have any questions regarding this Privacy Policy, please contact Filament Business Studio using the details provided on our Contact page.